i have been in the marketing line for the past 9 years of my life
working exclusively in I.T. related products and services, and i have
learned a thing or two about the psychology of the species of mammal
known as the Clientus Most Supidus, and i am here to share my findings
on my utopian method of procuring website projects from the said
species.
the web design frim that i work with has the complete
mechanics, web designing is specialized with a wholly seperate design
team, the PSD to HTML process is carried out by a seperate team
altogether, and the Core Development Team provides Dynamic Development
Solutions on Open Source CMS such as Wordpress and Open Cart or even
Develop PHP based customized projects, now that you know what mechanism
is in place, allow me to enlighten you as to how to make it work.
Firstly i would like to inform you that i myself Being the Team Leader of all
these functional teams as the Head of Business Procurement, meaning i am
quite technically sound when it comes to design , HTML and WordPress and
other CMS platforms, and i can hold intelligent conversations with development teams. which is the key element that really helps me out in
securing the projects in the first place. remember , you can never send a
boy to do a man's job, you can never have a non technical grunt gain
the client's attention ( Trust me i have tried and have had to fire
entire teams ).
This is my Method of Interacting with the open Market.
1 ) Doing Homework.
Fist
thing i do is actually create a target for myself abour some specific
industry and specialization, meaning to say i build my own niche, doing
some in depth research, for E.G if i were to pick up "Vetrinarians" as a
project i would actually make it a whole folder on my system , and
start searching for all the vetrinarians in my geographic range, using
classifieds and other resources, i would break my data off into two
chunks, those that do not have websites, and those that do have
websites, then i would further break off the section into two chunks of
people who have good websites and people who have not to good websites,
once the grunt work is done i will start developing my product.
2 ) Creating a Product.
This
method is totally different from the usual methodology of actually
going to the market and making cold calls case to case and offering web
solutions and asking the clients what they want, this is the part that
makes you stand out as a web design agency that has it's stuff all
togehter.
Remember the homework we did in the previous step ?.. we
take that same homework and actually learn the functionality and the
types of navigation that other Veterinarians have and the kind of user
interface that other veterinarians have deployed on their websites, we
take the best of the best features from the websites and list them out
on a piece of paper, and put a lot of time intensive effort into
improving on the existing concepts with our ability and experiences from
other industries.
once we have our idea, we create a design
framework we have created the basic elements of a website design, we
take this idea that we have created and develop a mockup of the project
meanwhile the mockup options are being prepared ( Create a total of 5 to
6 options each with totally different concepts like horizontal
scrolling, vertical scrolling, parallax scrolling and 3 column and 960
grid design ) we move on to step 3
3 ) Initiating contact
Opening
up an avenue of communication is a crucual step at this point. so now
is the time to pick up that phone and gas that car and have that suit
ready, because we are now going to conduct some meetings ,introdcing
yourself as a typical sales person would be stupid, using flashy terms
like Key account manager for their specific industry, or business
promotion expert, that kind of thing ususally goes well with clients,
basically you want them to feel that you are coming to them to help
improve their business scenario, which is what you will ultimately doing
in the long run by providing them a better face to present to clients,
and functionalities that help optimize some crucial business processes.
tell
them that you are specifically working on the local market in that
particular industry, and that you have some observations you want to
share with them, assure them that the consultation will not cost them
anything if they have any reservations and be as helpful as you possibly
can be sharing your ideas about how important a strong online presence
can be for their business and showing them those websites that are well
designed based on your experience on searching online.
this will
potentially help in showcasing you as a professional and a relavent
person for their need. tell them you will email them your findings and
once you feel the client has had a realization dawn upon them that they
do need a good website, ( this you will feel when they usually lean back
and start listening to the things you are saying ) go ahead and tell
them that your team is creating some designs for this industry to be
shared with all businesses that require an updation of design, and that
you would be more than willing to share those designs with them in a
second meeting , inform them designs will not cost, but if they decide
to work our the project you will charge them for the development
services.
go back to your office with a lead in your hand and
send your research off in an email to your client, talk about what they
liked and did not like in those websites you sent them, get a feel for
what they want, and adjust your designs in process accordingly.
3 - B ) Catching up on the laggards
sometimes
you will have some great meetings and they will like the designs and
need something to tip them over the edge, for these kinds of clients ,
have your team actually create 1 or 2 excellent designs into HTML and
upload them on a demo URL on your server to showcase the same design to
that client that just wont say yes and hand you over the cheque.
in
my practical experience most of my clients have crossed that barrier of
making a decision to moving ahead as soon as i showcased my live
mockups.
4 ) submitting your proposal
once you have all
design options prepared just arrange a second meeting with your client,
and go on and showcase your designs, do remember to show them in
parallen to the good and bad designs of the same industry. so that they
have a measure of your design proficiency.and once the
discussions have tapered off from what they like and dont like towards
the moment when they start talking about how to start work, whip out
your proposal and start talking.
( now on making the proposal i
have to share my thoughts, usually what i have seen is that just webiste
clients are kind of boring and too much of a hassle, so i basically
have a large design team and a social media team as well. when i offer
services i go ahead and give the complete package of web design with
social media and seo which usually goes very well with my clients. )
5 ) Negotiations.
remember
to quote high and leave a margin, the average Clientus Most Stupidus
has the tendency to negotiate to at least 40% of the listed price, so
try to hit this in the sweet spot and you will score, if you have not
given the client a margin enough to be comfortable for you, make sure
that you offer add on services in the same price so as not to go below
asking price, or offer to break the payment in installments to make them
comfortable for the client.
these were my steps in securing the
perfect client, i have had a lot of success in working in this manner
and i hope all of you who follow this process will achieve success
have fun and happy hunting. :D
4 comments:
Really usefull article, these advices are great for beginers !
i guess, but essentially looking at it both beginners and old comers alike can actually benefit from this if you stop and think about it.
Awesome, This blog is looking to develop a website for new business and thought. This is what I have been wanting, and integrates so well with my other Google Blogs.
Budget web design
well good work.I like your post...
Custom Website Starting $99 ONLY!
Post a Comment
i want to make you a mirror,
your words will reflect what i mean
will you leave me a comment
and let me know how i look ?